Fighting Fraud

in a bid to keep insurance premiums low

Why is Octagon appearing on my Personal Credit Report?

This page sets out to explain the entry on your personal credit report relating to Octagon.

Typical searches performed by the insurance industry

On your credit report you may see a number of entries from insurance companies, brokers and companies that provide services to the insurance industry. Some may show as:

These checks may have appeared when you obtained a quote directly or via a price comparison site. They may also have appeared when you have attempted to pay for an insurance policy.

There is no need to worry about these checks being performed. All are routine checks and are recorded on your credit report so that you can see and check them. As you can see each search footprint shows the name of the organisation that carried out the search, the reason for the check and when it took place. There are a variety of reasons for checks to take place. Importantly, though, only checks made to support an actual credit application leave the type of search footprint that can affect your credit score.

Octagon Anti-Money Laundering checks

Horizon Insurance Company Limited via Call Credit perform Anti-Money Laundering checks when you attempt to purchase an Octagon Policy. Horizon Insurance Company Limited access credit reference agency held data to verify identity and bank details. Horizon Insurance Company Limited takes its responsibility for preventing financial crime including fraud and money laundering seriously. Your credit score is not visible to Horizon Insurance Company Limited or Octagon Insurance Services. Anti-Money laundering checks are not visible to companies from whom you may wish to borrow or to other insurance companies, and they have no impact on your credit score.

Changing the entry

Only Call Credit can amend or delete the search on your credit file relating to Octagon and only Horizon Insurance Company Limited can decide if its own search was legitimate or not. If Horizon Insurance Company Limited decide upon referral that a search was not legitimate, they will instruct Call Credit to amend or delete the search information held.

Therefore, if you have good reason to request amendment or deletion of the search, please contact Horizon Insurance Company Limited on 0344 381 4568.

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One Quote Direct Insurance Services Limited trading as Octagon Insurance Services is an appointed representative of Europa Group Limited and acts as a credit broker and not a lender in relation to premium finance contracts. Registered as a limited company in England and Wales No. 5479983. Europa Group Limited is authorised and regulated by the Financial Conduct Authority, Financial Services Register No. 309794. Registered office: Europa House, Midland Way, Thornbury, Bristol, BS35 2JX.

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Customers with a policy that started on or before 31st December 2016 can continue to use this website as usual.
Customers with a policy that renewed on or after 1st January 2017 – the details on this website will not be relevant to your policy, please see your renewal pack for further information.

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